Laying the Foundation for Growth, Healing, and Connection.

About Us

Our Mission

At Bedrock Support, we believe in providing the foundation for growth—for both our clients and our team. We are here to create stability and support, empowering individuals to heal, achieve their goals, and flourish in their lives.

Why We Started

After years of working as a mental health professional, Dylan, Bedrock’s founder, noticed a significant gap in the industry: support workers, who are at the heart of care, often lack the resources and support they need to thrive. This not only leads to burnout among workers but can also impact the quality of care that clients receive. Both groups deserve better.

For clients, having a compassionate, skilled support worker can mean the difference between feeling stuck and finding hope. Support workers provide the stability and encouragement clients need to heal, grow, and achieve their goals. They are the foundation upon which many clients build their confidence and independence.

For workers, support work is often more than a job—it’s a calling and, for many, a stepping stone into careers in psychology, social work, or counseling. Yet too often, workers are undervalued and lack opportunities for growth. Bedrock Support was created to change this dynamic, ensuring that support workers are cared for, equipped, and empowered to give their best.

At Bedrock Support, we believe in raising the standard of care for everyone. By offering training, mentorship, and professional development for our workers, we ensure they feel valued and prepared. In turn, this allows them to provide the highest quality support to clients—helping them navigate challenges, build resilience, and thrive.

"Alone we can do so little; together we can do so much."

– Helen Keller

Our Values

Inspired by Carl Rogers and humanistic psychology, we believe that everyone has an innate capacity for growth and healing when given the right environment. Life can throw us challenges—trauma, loss, and unmet needs—but with the right support, people can feel safe, secure, and begin to rediscover themselves. At Bedrock Support, we are committed to:

  • Empowerment: We believe that both clients and support workers thrive when they feel empowered. By equipping workers with professional development opportunities and providing clients with compassionate, high-quality care, we create an environment where everyone can grow and achieve their goals.

  • Integrity: Trust is the foundation of effective support. We hold ourselves accountable to the highest standards of honesty and transparency in every interaction—whether with clients, workers, or partners.

  • Collaboration: The best outcomes arise when we work together. Whether supporting clients, mentoring workers, or collaborating with support coordinators and other professionals, we foster a culture of teamwork. By recognising the value of shared insights and collective effort, we create meaningful change that benefits everyone involved.

Our Team

Our team is collaborative, empathetic, and dedicated to making a difference. We believe in having each other’s backs—our team leaders support our workers, and our workers support our clients. All our team members are studying in fields such as psychology, counseling, or social work, bringing both passion and professionalism to the work they do.

What Makes Us Different

The current standards for mental health support in the NDIS often fall short of meeting the needs of vulnerable groups. At Bedrock Support, we’re changing that.

We provide:

  • Monthly Paid Supervision
    To ensure our workers feel supported, valued, and have opportunities to grow professionally.

  • A Team-Based, Personal Culture
    Both workers and clients can directly connect with us, avoiding the frustration of navigating through layers of office bureaucracy.

  • A Collaborative Approach
    We work closely with your support network—including support coordinators, recovery coaches, and allied health professionals. At Bedrock, we recognise that wellbeing is a team effort, and collaboration is key to providing holistic and effective support.

By investing in our team and raising the bar for professionalism and care, we create a safe, stable, and empowering environment for everyone we work with.